Services


Established Club & Franchise Consulting

     Club Management Solutions, Inc may analyze and review general club management and staff structure as well as club practice, policy and procedure to determine potential areas of improvement to create and maintain effective and efficient operations. In addition, CMS may review documents, reports, trends, top line revenue productivity reports or other accounting information necessary to improve the operational quality of the organization. Finally, CMS may conduct personal or group coaching sessions for any or all department personnel based on departmental responsibilities, identify cultural inefficiencies and suggest behavior modification opportunities as needed.

Start-up Club & Franchise Consulting

     Club Management Solutions, Inc may assist in the development, basic feasibility study and business planning of small club and multi-club operations including franchise club models. CMS may also support staffing*, training & development and revenue generation initiatives. Finally, CMS can develop, implement and educate on departmental policy and procedures with emphasis on revenue generation and member retention.

Corporate Wellness Consulting

     Club Management Solutions, Inc may assist Corporations of any size, looking to add or enhance wellness offerings to employees. CMS will work directly with the client and surrounding clubs to create or adapt a fitness, nutrition or wellness program based on the company budget and vision. CMS can assist in guiding negotiation, review and implementation of services and agreements with outside providers to save Corporations time and money. In addition, CMS can develop, design and implement small to large fitness centers within the facility of the client company.

Marketing Review

     Club Management Solutions, Inc may review marketing budgets, return-on-expense for marketing and promotional programs conducted by the club. CMS may validate the program or make recommendations to improve the marketing program based on the current return, trends, demographics, competitive analysis, market radius and target.

Sales Programming

     Club Management Solutions, Inc may review the club sales process and determine current effectiveness. A review of the reception desk and guest contact, sales introduction, tour transition, tour components, price presentation, closing and post closing skills of the club sales staff may be conducted. Recommendations for programming and policy changes may be suggested and subsequent training of staff to maintaining a quality transparent sales process may be scheduled in group or individual forums by CMS.

Fitness Programming

     Club Management Solutions, Inc may review member participation in group, private or specialized fitness training programs to determine the effectiveness and level of service delivered. CMS may also review fitness trainer and group instructor quality control concepts and integration practices. In addition, CMS may review trainer productivity, along with assessment and training protocols to ensure the highest level of revenue generation, member retention and safety.

Personal Coaching

     Club Management Solutions, Inc may conduct personalized private or group coaching and specific training for any and all club departments. Sales training, Personal Training, and management coaching may be required to improve the effectiveness of the respective department personnel and maximize staff productivity.

Facility Design & Layout

     Club Management Solutions, Inc may assist in the design and layout of facilities in addition to recommendations and contacts for equipment, programs or products based on what may be appropriate for the club, members and market. CMS may also provide design recommendations for Corporate facilities, personal home gyms, Yoga, Pilates and Personal Training studios whether residential or commercial.

Telephone & Video Conferencing

     Club Management Solutions, Inc is available to support your needs by way of multiple media forums. Tele-consulting, video conferencing and electronic mail are communication methods available to keep your program momentum and are an excellent way to connect and share.

 

*Club Management Solutions, Inc maintains a limited or absent role regarding the direct hiring or augmentation of staff, Human Resources or other regulated topics . However, CMS will make general recommendations and provide alternate solutions for clients to choose whats best for their business.